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MEMBERSHIP PLANS
SIGN-UP
LOGIN AND ACCESS TO YOUR ACCOUNT
BILLING
CONTACTING OTHER MEMBERS
MISCELLANEOUS
MEMBERSHIP PLANS:
Why should I
upgrade to the Premium Plan?
With Premium Plan you can contact any member you like right
away. You do not have to wait for the right person to contact you,
which sometimes could take a long time. You will be in full control
of who you meet, when you meet them and get to the results you are
looking for much faster.
In addition you will get access to a variety of Premium Members Only
services. The Premium Chat Page allows you to meet and chat with
other members who are serious about meeting their match. It is easy
to use and available 24 hours a day, 365 days a year. You will also
get access to more detailed information about who has visited your
profile, who has added you to their Hotlist and other interesting
insights to help you focus on the right members to get to the
results you desire faster.
What are
the features included with Basic Plan?
Please visit our
Membership Plan Comparison page for a complete list of Basic
and Premium membership plan features.
Is it appropriate for the ladies to upgrade to Premium Plan and
contact gentlemen?
Absolutely YES. About half of our Premium members are ladies. It is
the greatest complement to any gentleman that you selected them.
How much does Membership Cost?
There are two plans. Basic Membership is Free. There is a nominal
charge for Premium Membership Plans which varies depending on the
duration of the premium plan you choose. For a complete listing of
the prices please visit
Membership Plan Comparison page.
SIGN-UP
How do I
register?
To become a member, you must complete and submit the
Sign-Up Form. For your membership to be processed promptly make sure
that you provide us with all the required information. Double check
your email address to make sure that you entered it correctly. All
new profiles are reviewed by our Quality Control Staff within 24-48
hours before they are published and become available. You will
receive a confirmation email once your profile is processed. If you
do not hear from us in 7 days please contact us. You may have
entered your email address incorrectly and in that case there is no
way for us to reach you.
Is my information kept
private?
Absolutely yes. We are committed to your privacy and will
not disclose your information to anyone. You will contact other
members through our secure email system. Your email address or other
information will not be disclosed to other members.
LOGIN AND ACCESS TO YOUR ACCOUNT
Do
I need a login and password?
Yes. To access members only features you must become a member by
completing the Sign-Up Form.
I forgot my
password, how do I get my password?
Simply click on forgot password link on the
Login Page, and your
password will be emailed to the email account we have on your
profile.
BILLING
Do I have to pay to
use this service?
Basic membership plan is free. To upgrade to the Premium Plan there
is a nominal fee. Please visit the Membership Plan Comparison page
for a complete listing of various Premium Plan prices.
What forms of payment do you accept for the Premium Plan?
We accept Visa, MasterCard, Discover, and American Express. If you
are in the US, we accept cash in US Dollars, personal checks, money
orders, or cashiers checks. If you are outside of the US we accept
cash and international money orders in US dollars.
How is my credit card
charged?
When you upgrade to the Premium Plan, your credit card will be
charged for the membership fee you selected. The charge will appear
under Advantis Solutions Inc. on your credit card statement.
Do
you automatically charge my credit card for renewals?
No. Your credit card will not be automatically charged. You will
receive a renewal notice about two weeks prior to the expiration of
your Premium Plan. To continue your Premium Plan privileges you must
complete a renewal form with all the required information. If you
choose not to renew, your membership will automatically switch to
the Basic Plan.
What
happens to my current Premium Plan if I cancel?
If you cancel your membership before your Premium Plan
expires, your Premium membership will be permanently cancelled.
What happens to my current Premium Plan if I do not renew?
If you renew before your Premium Plan expires, your membership will
be changed to a Basic Plan.
Are Premium
membership fees refundable?
Premium membership fees are non-refundable.
I have a question about a charge on my credit card bill. Who can I
contact?
If you have any questions about your credit card bill,
please contact our
Customer
Service Department.
CONTACTING OTHER MEMBERS
How do I contact other members?
Both Basic and Premium Members can send a Love Note to other members
by logging-in, searching for the profile of the member you wish to
contact and clicking on the Send Love Note link.
To send emails to any member that you like you will need to
Premium Member. If you are already a Premium Member, login,
searching for the profile of the member you wish to contact and
clicking on the Send Email link.
How will I hear from
other members?
Visit the Emails and Love Notes pages for replies to your
messages sent to other members.
How do I respond to
other members?
When you receive an email or Love Note other members
members, simply click on the reply link.
If I send an email or Love Note to other members, will they get my
email address?
No, unless YOU include it in your message. They will only
be able to respond to your email through our automated email system.
MISCELLANEOUS
How can I
report a suspect or obscene member?
If you see an obscene profile, or you receive an obscene
or suspect message, please contact our
Customer
Service Department immediately with the membership
information of the individual. We will promptly act on resolving the
issue. We are committed to providing a healthy and positive
environment for all our members.
How can I tell
you about my success story?
Everyone loves to hear a good success story. So don't
hesitate to email your success to our
Customer
Service Department, and they will posted on the site.
How can
I contact your customer service department?
If you still have any questions that have not been
answered here, don't hesitate to contact our
Customer
Service Department. Please allow 1-2 business days for a
reply.
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